Requirements
Bachelor's degree in Business Administration, Finance, Computer Science, or related field. 4+ years of experience in business analysis. Experience within banking, fintech, or digital financial services is highly preferred. Strong analytical and problem-solving skills. Experience with Agile/Scrum methodologies. Experience using tools such as JIRA and Confluence. Strong documentation and presentation skills. Ability to translate business needs into technical requirements. Strong stakeholder management skills. Ability to communicate effectively across technical and non-technical teams.
Description
About the RoleWe are hiring four Business Analysts to support the design, development, and delivery of digital banking services within our platform.Each analyst will specialize in one or more areas including Everyday Banking, Cards & Loans, Payments & Transfers, Value Added Services (VAS), and Data Analysis.The ideal candidates will have a strong understanding of financial products, customer journeys, and digital banking services, and will work closely with product managers, engineers, designers, and operations teams to transform business requirements into actionable solutions.Key ResponsibilitiesRequirements AnalysisElicit and document business requirements across digital banking journeys, including accounts, cards, loans, payments, and digital services.Conduct workshops, interviews, and process mapping sessions to analyze and validate requirements.Product & Delivery SupportTranslate business requirements into clear functional and non-functional specifications for technical teams.Develop user stories and support Agile delivery through sprint planning, backlog refinement, and UAT.Documentation & Process DesignCreate and maintain process flows, wireframes, and functional documentation.Conduct gap analysis between current systems and desired business outcomes.Cross-Functional CollaborationWork closely with product owners, UI/UX designers, developers, QA engineers, and compliance teams.Participate in end-to-end testing and validation of implemented solutions.Data & InsightsCollaborate with data teams to define business rules, KPIs, and data sources for reporting and dashboards.Support data-driven decision-making through analytical insights.Implementation & Change ManagementSupport training, documentation, and go-live activities.Assist with change management and knowledge transfer across teams.Coverage AreasBusiness Analysts will be distributed across the following domains:Everyday Banking – account management and digital banking servicesCards & Loans – credit card products, personal loans, and loan application journeysPayments & Transfers – domestic and international transfers, instant payments, bill paymentsValue Added Services (VAS) – loyalty programs, rewards, subscriptions, and bundled offeringsData Analysis – defining KPIs, metrics, and supporting data analytics initiativesRequired QualificationsEducationBachelor's degree in Business Administration, Finance, Computer Science, or related fieldExperience4+ years of experience in business analysisExperience within banking, fintech, or digital financial services is highly preferredCore SkillsStrong analytical and problem-solving skillsExperience with Agile/Scrum methodologiesExperience using tools such as JIRA and ConfluenceStrong documentation and presentation skillsAbility to translate business needs into technical requirementsCommunicationStrong stakeholder management skillsAbility to communicate effectively across technical and non-technical teamsPreferred QualificationsFamiliarity with Egyptian banking regulations and CBE digital mandatesExperience working on digital banking transformation initiativesUnderstanding of core banking systems and payment infrastructureExperience working with financial reporting or analytics platforms