Requirements
Candidates must have 2-5 years of UAE experience in clinics or healthcare operations, with strong exposure to insurance approvals, pre-authorizations, and billing processes. Experience in front desk, patient coordination, or clinic operations is required, along with comfort in on-ground coordination and business development. Familiarity with DHA/MOHAP basics, claim processes, and clinic workflows, as well as proficiency in Excel, Google Sheets, WhatsApp Business, and basic CRM tools, are essential.
Description
Role is open to both full time and part time candidates.Location- DubaiWe are hiring for a healthcare initiative focused on providing clinic operations and insurance coordination solutions to private clinics across Dubai. Role combines Business Development + Operations, ideal for someone who is comfortable working both on ground with clinics and handling backend coordination.Role & ResponsibilitiesEngage with private clinics to introduce and onboard healthcare operational solutionsHandle insurance coordination, approvals, and follow-ups with insurance providersManage clinic relationships, referrals, and day-to-day coordinationSupport patient handling, appointment flow, and operational processesCoordinate documentation, billing support, and reportingAct as a single point of contact between clinics, and internal teamsCandidate Profile2–5 years of UAE experience in clinics / healthcare operations (mandatory)Strong exposure to insurance approvals, pre-authorizations, and billing processesExperience in front desk / patient coordination / clinic operationsComfortable with on-ground coordination and business development activitiesFamiliar with DHA / MOHAP basics, claim processes, and clinic workflowsProficient in Excel, Google Sheets, WhatsApp Business, and basic CRM toolsLanguage PreferenceFluent in English (mandatory)Hindi / Tagalog speakers preferred