Requirements
The role requires experience in food dispatch operations, adherence to HACCP standards, and proficiency in team leadership and food portioning. The candidate will be responsible for leading the food packing personnel, ensuring precise portioning, minimizing errors in packing and dispatch, and maintaining safety protocols.
Description
About CaloLaunched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.Role OverviewTo function as a Dispatch Supervisor for Calo Dubai Central Production Unit. Act as the on-the-floor leader during food portioning and dispatch windows, solving problems quickly and keeping operations moving. The successful candidate will make use of their technical and team leadership skills in order to play a critical role in maintaining and enhancing our customers satisfaction through efficiency and strong adherence to safety & portioning protocols.Relationships and Working ExpectationsProvides support and training supervision to food packing personnel deployed for portioning and dispatching of mealsWorks closely with the Ops + Dispatch Management, Logistics, and Quality to align on portioning accuracy, customer requests, or improvements in workflowShift-based work, based in temperature-controlled environments, with mandatory personal protective equipment during all dispatch operation timesMain ResponsibilitiesLead the team in alignment with Calo's culture and brand values through clear communicationExecute all portioning & packing preparations with consistency and efficiency, training and guiding the team to perform at the same levelEnsure precise portioning to align with Calo's calories and macronutrient guidelinesMinimize errors through effective practices in portioning, packing, labeling, and dispatch of meals, along with internal dashboard utilizationFollow daily portioning guidelines and ensure the timely dispatch of meals to delivery teamsMaintain routine due diligence checks, adhering to HACCP standards along with sanitation and safety protocolsPersonalityPassion for quality and continuous improvementAble to lead with empathy, building the best version of yourself and your peersObsession with delivering a high level of customer satisfaction