Requirements
Experience as a Receptionist, Front Office Representative or similar role is preferred but not required. 0-2 years of related experience or training is preferred. Experience handling multiple phone lines is preferred. Strong customer service and organizational skills are required. Proficiency in Russian and German is an asset. High School Diploma or equivalent is required.
Description
Company DescriptionRixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service, all set against a stunning backdrop of pristine beaches and the Arabian Gulf, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.What We OfferWe offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.Salaries And BenefitsCompetitive SalaryDuty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaksVacation tickets /benefits provided by the hotelMedical Insurance ProvidedJob DescriptionWhat would you do – The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers, screens, and forwards incoming phone calls in accordance. Processes and understands managed care plans while obtaining document information from the insurance company as needed.Provides customers basic and accurate information.Schedules and confirms appointments, follow-up visits and classes.Files all patient records daily and pulls patient files for the next day's appointments.Checks order status and notifies customers when orders are in or of any delays.Keeps reception area tidy and presentable with all necessary materials.Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.Participates in regularly scheduled mandatory communication meetings.Qualifications Are you the right fit – The Suitable TalentExperience as a Receptionist, Front Office Representative or similar role preferred but not required.0-2 years related experience or training preferred.Experience handling multiple phone lines preferred.Strong customer service skills requiredStrong organizational skills requiredAdditional foreign language is an asset (Russian and German Speaking). Education: High School Diploma or equivalent.