✨ AI Summary
We are seeking a Telesales Agent to communicate with customers via telephone, promote products/services, achieve sales targets, and build relationships. Key responsibilities include making outbound calls, presenting offerings, following up on leads, handling complaints, and preparing reports.
Ideal candidates will have at least 1 year of previous E-commerce experience, strong communication and presentation skills, and English proficiency (B1 level or above). The role requires a professional attitude, a customer-focused mindset, and the ability to work effectively under targets and deadlines.
Requirements
1-Previous experience in E-commerce is required.2-Previous sales experience is preferred.3-Strong communication and presentation skills.4-English proficiency (B1 level or above).5-Ability to work under targets and deadlines.6-Professional attitude and customer-focused mindset.
Description
To communicate with existing and potential customers via telephone to promote the company's products or services, achieve sales targets, and build positive customer relationships.Key Responsibilities:Make outbound calls to prospective and existing customers.Clearly and professionally present products and services.Follow up with customers and respond to inquiries.Persuade customers and close sales to achieve assigned targets.Update customer information and record call outcomes in the system.Follow up on leads and convert them into active customers.Handle customer complaints and escalate issues when necessary.Prepare daily and weekly reports on sales performance and call activities.Comply with company policies and quality standards.