Requirements
The ideal candidate will have a passion for hospitality, integrity, leadership qualities, a belief in teamwork, and a sense of ownership. Experience in food services and restaurant operations is preferred. Fluency in Arabic is a plus.
Description
Job description / Role
Job Type
Full Time
Job Location
Ras Al Khaimah, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Catering, Food Services & Restaurants
Company Industry
Travel, Hotel & Tourism
Exceptional hospitality starts with you
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a hostess, you’re not just helping prepare for dining and event service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
Welcome and greet guests in a friendly and professional manner upon arrival.
Manage the restaurant entrance and ensure guests receive a positive first impression.
Handle guest reservations, walk-ins, and seating arrangements efficiently.
Maintain accurate records of reservations, guest preferences, and special requests.
Escort guests to their tables and provide menus.
Coordinate with the service team regarding table availability and guest requirements.
Monitor guest flow and ensure smooth seating during busy periods.
Provide information about menu items, promotions, restaurant facilities, and hotel services when required.
Handle guest inquiries, feedback, and complaints professionally and escalate issues to management when necessary.
Ensure VIP guests, repeat guests, and special occasions are recognized and attended to.
Maintain cleanliness and organization of the reception/hostess area.
Assist the service team during peak periods to ensure excellent guest experience.
Follow all hotel/restaurant standards, policies, and hygiene requirements.
What it takes to make the stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of hospitality.
Acting with integrity and always doing the right thing.
Inspiring others through leadership.
A belief that teamwork drives the best outcomes.
A sense of ownership and accountability.
A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an award-winning workplace culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
About the Company
Facing the West Bank, our resort rests on the edge of the River Nile, less than seven kilometers from central Luxor via shuttle. We have traditional felucca sailing and horseback and camelback tours of the riverbanks, with both Karnak and Luxor temples within four kilometers. Perks include our holistic spa, two infinity pools, and a kids' corner.
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