Senior Customer Engineer, Regional Oil & Gas

🏢 Armada
📍 United Arab EmiratesFull-timeRemote
📅 Posted: 3d ago🔄 Updated: 3d ago
CV%
✨ AI Summary
Armada is seeking a Senior Customer Engineer for their Regional Oil & Gas team, focusing on technical pre-sales for regional NOC accounts. This role involves owning the technical pre-sales process, including discovery, solution design, demos, proofs of concept, and technical proposals for integrated edge solutions. The Senior Customer Engineer will translate upstream, midstream, and downstream operational use cases into Armada architectures, lead proofs of concept, and act as the customer's technical point of contact through implementation. The position requires a strong grasp of edge computing, data center infrastructure, cloud, and AI/ML solution architecture, coupled with excellent communication and presentation skills in English. Familiarity with the GCC/MEA energy landscape and a multi-partner ecosystem is also important. Arabic language skills and hands-on experience with OT/IIoT or specific cloud platforms are preferred.
Required Skills
Business, Sales & Management
Technical SalesConsultative Selling
Information Technology
Edge Computing
Other
Edge AI
Requirements
Requires 8+ years of pre-sales, solution architecture, or customer/sales engineering experience, with a mandatory background in the oil & gas sector. Must have a strong understanding of edge computing, data center infrastructure, cloud, and/or AI/ML solution architecture, with the ability to lead technical discussions with both engineering teams and senior decision-makers. Experience in scoping and executing proofs of concept, writing technical proposals, and familiarity with the GCC/MEA energy landscape and NOC environments are essential. Excellent English communication and presentation skills are required, along with a willingness to travel regionally.
Description
Key Responsibilities Own technical pre-sales for regional NOC accounts: discovery, solution design, demos, proofs of concept, and technical proposals. Maintain accountability for the pre-sale design of integrated edge solutions, including an enclosure appropriate for physical site constraints, hardware requirements sized for workloads, network strategy for local data transfer and remote backhaul, and the application (first- or third-party) deployment approach. Translate upstream, midstream, and downstream operational use cases (e.g. real-time field analytics, edge AI at remote sites, data sovereignty) into Armada architectures. Lead and document proofs of concept, partnering with product, delivery, and partner engineering teams. Remain the customer's technical point of contact through implementation, partnering with delivery on execution. Act as the trusted technical advisor to customer engineering and IT/OT stakeholders, building credibility at both working and decision-maker levels. Position Armada's Galleon, Atlas, and Bridge platforms and the Microsoft Azure Local / NVIDIA / Qualcomm stack against alternatives, articulating differentiation on sovereignty, speed, and scale. Develop and maintain deep working knowledge of Armada's partner ecosystem, their products, software, technology stacks, and how they integrate with Armada, and design joint solutions that combine Armada and partner technologies. Act as the technical interface to partners and system integrators on shared NOC engagements, aligning architectures and dividing technical scope. Support bid and RFP responses with technical content, architecture diagrams, solution selection (hardware and software) and effort estimates. Partner closely with Account Executives and the energy Value Advisor to advance pipeline and shorten technical sales cycles. Feed customer and field insights back to product management to shape the roadmap for energy use cases. Required Qualifications 8+ years of pre-sales, solution architecture, or customer/sales engineering experience, including direct experience in the oil & gas sector. Oil & gas domain experience is a hard requirement for this role. Strong grasp of edge computing, data center infrastructure, cloud, and/or AI/ML solution architecture. Ability to lead technical conversations with both engineering teams and senior decision-makers. Experience scoping and running proofs of concept and writing technical proposals. Familiarity with the GCC / MEA energy landscape and NOC procurement and operating environments. Comfort working within a multi-partner ecosystem; quickly learning partner and integrator products and stitching them into coherent end-to-end architectures. Excellent communication and presentation skills in English; willingness to travel across the region. Preferred Hands-on exposure to OT/IIoT, remote and disconnected operations, or data sovereignty requirements. Experience with Microsoft Azure (incl. Azure Local) and/or NVIDIA AI and/or Qualcomm infrastructure. Arabic language skills. 
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00