Requirements
High school diploma or equivalent is required. Experience as a receptionist or in a similar role, handling multiple phone lines, and strong customer service and organizational skills are preferred. Additional foreign language skills (Russian and German) are an asset.
Description
Job description / Role
Job Type
Full Time
Job Location
Ras Al Khaimah, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Travel, Hotel & Tourism
Company description
Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept. It offers guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service. All of this is set against a stunning backdrop of pristine beaches and the Arabian Gulf, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.
What we offer
We offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.
Salaries and benefits
Competitive salary
Duty meals provided; breakfast/lunch/dinner/midnight meal plus coffee breaks
Vacation tickets and benefits provided by the hotel
Medical insurance provided
Job description
What would you do? – The specifics
Ensure high quality customer service while following all safety protocols.
Ensure a smooth flow of customers through the store.
Answer, screen, and forward incoming phone calls appropriately.
Process and understand managed care plans while obtaining document information from the insurance company as needed.
Provide customers with basic and accurate information.
Schedule and confirm appointments, follow-up visits, and classes.
File all patient records daily and pull patient files for the next day's appointments.
Check order status and notify customers when orders are in or if there are any delays.
Keep reception area tidy and presentable with all necessary materials.
Receive, sort, distribute daily mail and deliveries, and maintain inventory of office supplies.
Participate in regularly scheduled mandatory communication meetings.
Qualifications
Are you the right fit? – The suitable talent
Experience as a receptionist, front office representative, or similar role preferred but not required.
0-2 years related experience or training preferred.
Experience handling multiple phone lines preferred.
Strong customer service skills required.
Strong organizational skills required.
Additional foreign language is an asset (Russian and German speaking).
Education: High school diploma or equivalent.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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