Requirements
Requires an Associate's degree or technical diploma in electrical or a related technical field, with 2+ years of experience as a Service Technician or in a similar technical support role. Must have experience in protection relay maintenance and testing, possess strong mechanical and electrical aptitude, and be proficient with hand tools, diagnostic equipment, and computer systems including diagnostic software. Excellent communication and customer-focused skills are essential, along with the ability to work independently or in a team and travel to customer sites as needed.
Description
The Opportunity As a Substation Service Technician at Hitachi Energy, this role involves installing, maintaining, troubleshooting, and repairing Hitachi products and systems to ensure optimal performance and customer satisfaction.How You Will Make An ImpactPerform routine and preventive maintenance on a variety of Hitachi equipment and systems.Test and maintain all relays (protection, signaling), instruments (metering and transducers), contactors for proper functional operationsExecute repairs and replacements of faulty components at substation, ensuring adherence to Hitachi's quality standards and safety protocols.Provide technical support and guidance to customers, explaining technical concepts clearly and courteously.Document all service activities, including repairs, maintenance performed, and parts used, accurately and promptly.Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.Adhere to all company policies, procedures, and safety regulations.Participate in ongoing training and professional development to stay current with Hitachi product advancements.Your BackgroundAssociate's degree in electrical or technical diploma2+ years of experience as a Service Technician or in a similar technical support roleHave experience in protection relay maintenance and testing.Strong mechanical and electrical aptitude, with the ability to read and interpret schematics and technical manualsExperience using hand and power tools, as well as diagnostic equipmentSolid computer skills, including familiarity with diagnostic software and service management systemsStrong communication and interpersonal skills with a customer-focused mindsetAbility to work both independently and collaboratively as part of a teamWillingness to handle physically demanding tasks, including lifting equipment and working in varied environmentsFlexibility to travel to customer sites as neededPublication date : 2026-05-29