✨ AI Summary
The Field Service Technician is responsible for traveling to customer sites to install, commission, test, calibrate, and train on Digital Completions Solutions (DCS) products. This role involves performing field upgrades, documenting failures and feedback, and maintaining equipment inventory. The technician will also participate in hardware assembly, installation, and R&D testing. A significant portion of the role involves building strong relationships with on-site client representatives and service provider crews. The work schedule is demanding, often requiring 10 days on and 4 days off for local technicians, with willingness to work 12+ hours daily and be on call. Proven knowledge of upstream oil and gas completions operations, equipment, and terminology is required, along with the ability to troubleshoot issues related to sensors, PLCs, and networking/cabling. An AA Degree and/or equivalent experience with 2+ years of technical experience, or an Electronics Technician background, is preferred.
Requirements
High School Diploma or Equivalent required. Must be 21 years of age and pass a national background check and motor vehicle report. Proven knowledge of upstream oil and gas completions operations, equipment, and terminology is essential. Ability to troubleshoot sensors, PLCs, and networking/cabling is necessary, as is the ability to lead and assist colleagues. A background in upstream completions or as an Electronics Technician, along with 2+ years of technical experience, is preferred.
Description
Job Duties
- Travel to customer sites to install, commission, test, calibrate, and train customers on the safe and proper operation of Digital Completions Solutions (DCS) products.
- Perform field upgrades of software and hardware.
- Document and communicate field failures, customer feedback, and improvement ideas.
- Ability to properly communicate and build strong relationships with on-site client representatives and client’s service provider crews.
- Complete and submit field service documentation in a timely manner.
- Maintain accurate equipment inventory on the truck and equipment at client locations.
- Participate in hardware assembly, hardware installation, and R&D testing of DCS products.
- Work schedule is 10 days on, 4 days off for local technicians
- Willing to work 12+ hours daily during your schedule
- Good interpersonal skills
- Good verbal and written communication skills
- Willing to be on call
Minimal Qualification Requirements:
- High School Diploma or Equivalent.
- Must be 21 years of age.
- Must pass a national background check and a motor vehicle report.
- Willingness to be on call and ability to travel per the manager's request.
- Good verbal and written communication skills (English).
- Not afraid of heights.
- Proven knowledge of upstream oil and gas completions operations, equipment, and terminology.
- Ability to lead and assist other techs and colleagues.
- Ability to troubleshoot issues related to sensors, PLCs, and networking/cabling.
Preferred Qualification Requirements:
- Upstream completions background or Electronics Technician experience.
- AA Degree and/or equivalent experience with 2+ years of technical experience preferred