Requirements
Requires at least 1 year of experience in a similar role in a luxury brand. Must have an outgoing personality, a can-do approach, and a high level of understanding of food and/or wine. Proficiency in English (speaking, reading, writing) and excellent interpersonal, verbal, and written communication skills are essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Catering, Food Services & Restaurants
Company Industry
Travel, Hotel & Tourism
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.
About the role
The Room Service Server position provides an expertly served beverage or dining experience, anticipating the guests’ needs and as an expert on the menu options.
What you will do
Main duties/description:
Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
Greet guests, describe selected items to the guest using interesting and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to requests for tray removal according to established time standards.
Breakdown, clean and set up room service tables, condiment set-ups, flatware, dishware, room service side stations and deliver complementary in-room amenities as set for the program.
Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
Comply with Four Seasons’ work rules and standards.
Work harmoniously and professionally with colleagues and supervisors.
Perform other tasks or projects as assigned by the Assistant Restaurant Manager and Assistant Director of Food & Beverage.
What you bring
A minimum of at least 1 year of experience in a similar role in a luxury brand
An outgoing personality and a can-do approach to an assigned task
High level of understanding and knowledge of food and/or wine
Proficient in English (speaking, reading, writing)
Excellent interpersonal, verbal, and written communication skills
What we offer
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
And so much more!
Schedule and hours:
This is a full-time role.
About the Company
Soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
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