Requirements
The Chief Concierge should maintain confidentiality, follow company policies, and protect company assets. They must ensure staff are familiar with emergency procedures. Experience in a 4-5 star hotel is preferable.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Travel, Hotel & Tourism
Company description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job description
Respond to guest requests for special arrangements or services.
Co-operation with hotel’s departments for any internal requests.
Show fullest cooperation and respect within the team and other departments.
Is aware of the daily activities and has product knowledge of all the hotel facilities.
Create and coordinate work schedules and assign posting positions, maximizing coverage and optimizing efficiency at all times.
Record guest requests for luggage and valet service and train employees on venue features and services.
Ensuring the driveway, lobby, entrance and baggage storage areas are clean and presentable.
Conducting performance reviews and ensuring that all equipment and supplies are working properly.
Set an example for employees by being present and working during peak business periods and events.
Ability to organize, manage and supervise the delivery and retrieval of luggage and the fast and efficient parking of cars during large events, such as parties and weddings.
Coordinate luggage deliveries and distribute pertinent guest arrival and departure details to team members.
Supervising bellmen, transferring and storing guest luggage and responding to guest requests.
Inspect guest rooming standards and acquaint guests with rooms and their features.
Guiding and directing valet parking operations to ensure services are in alignment with guest expectations and established standards.
Supervise the activities directly related to providing valet parking-related services while ensuring the safety and security of all vehicles.
Qualifications
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Co-ordination with any internal departments as and when the need arises.
Ensures all staff is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency which may occur.
Preferably has experience in the same role in a 4-5 star hotel.
Additional information
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities, like Planet 21
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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