✨ AI Summary
The IT Specialist role involves providing comprehensive technical support, resolving hardware and software issues, and performing installations, configurations, and maintenance of computer systems and networks. The position requires a strong foundation in Computer Science and Information Technology, with proven expertise in Technical Support, Network Administration, System Troubleshooting, Hardware Installation, and Software Deployment. Excellent problem-solving and customer service skills are essential. A minimum of 1-3 years of experience is required for this full-time, on-site position in Cairo, Egypt.
Requirements
Required Skills:A solid foundation in Computer Science and Information Technology (IT).Proven expertise in providing Technical Support.Demonstrated ability in Network Administration and System Troubleshooting.Proficiency in Hardware Installation and Software Deployment.Strong Problem-Solving abilities and excellent Customer Service skills.Experience Requirements:A minimum of 1-3 years of hands-on experience in an IT specialist or similar technical support role.
Description
Responsibilities:Provide comprehensive technical support, resolving hardware and software issues efficiently and effectively.Perform installations, configurations, and maintenance of computer systems, networks, and related equipment.Document IT procedures and solutions to enhance knowledge sharing and future problem resolution.Skills/Technologies: This role demands a strong foundation in Computer Science and Information Technology (IT). You'll be utilizing your skills in Technical Support, Network Administration, System Troubleshooting, Hardware Installation, and Software Deployment. Familiarity with Cybersecurity Basics and ITIL principles will set you apart.