Requirements
Bachelor's degree in Human Resources, Business Administration, or a related field.
MBA / PGDM in Human Resources or a relevant specialization preferred.
Minimum 2–4 years of relevant UAE HR experience, preferably in Employee Relations, retail, hospitality, or a multi-branch environment.
Experience dealing with frontline employees and employee grievances will be highly preferred.
Valid UAE Driving License is mandatory.
Must be willing and comfortable to travel regularly between salon branches.
Hindi and English communication skills are mandatory.
Strong interpersonal and communication skills.
Excellent listening and conflict-resolution abilities.
Approachable, empathetic, and mature in handling sensitive employee matters.
Strong follow-up and problem-solving skills.
Good knowledge of UAE HR practices and employment regulations.
Comfortable working independently in a field-based environment.
Ideal Candidate
We are looking for someone who is more than an HR administrator — a people-focused HR professional who enjoys being on the ground and interacting directly with employees.
The successful candidate should be able to build trust with salon staff, understand their concerns, identify issues early, and work closely with management to create a positive employee experience across all Grand Flora locations.
Description
Employee Relations & Grievance HandlingRegularly visit Grand Flora salon branches and maintain direct contact with employees.Conduct regular employee check-ins and one-to-one discussions.Listen to employee concerns, grievances, and workplace issues and ensure timely follow-up.Act as a bridge between employees, salon management, and the HR team.Handle employee concerns professionally, confidentially, and objectively.Identify potential employee relations issues and escalate them to the HR Manager when required.Support HR in disciplinary matters, investigations, warnings, and other employee relations cases.Employee Welfare & WellbeingConduct regular employee welfare and wellbeing checks at salon locations.Check on employees' general workplace wellbeing, morale, and satisfaction.Identify employees who may require additional HR support.Coordinate with management regarding employee welfare concerns.Support employee health and wellbeing initiatives.Employee EngagementPlan and coordinate employee engagement activities across salon branches.Conduct employee feedback sessions and gather suggestions for workplace improvement.Promote a positive, respectful, and supportive workplace culture.Identify ways to improve employee motivation, retention, and satisfaction.Support HR initiatives, celebrations, recognition programs, and employee activities.Field HR OperationsFollow a structured schedule for visiting different salon branches.Maintain regular communication with Branch/Salon Managers.Monitor employee attendance, general discipline, and workplace concerns during branch visits.Support HR with onboarding, employee documentation, and other HR activities when required.Prepare regular branch visit reports, employee feedback reports, grievance reports, and action trackers.Ensure all employee matters are properly documented and followed through to closure.