✨ AI Summary
FlairsTech is seeking C1 English Customer Service Agents to join their team in Cairo, Egypt. The role involves communicating with customers via phone, email, and chat, providing product information, and working with internal departments to meet customer needs. Responsibilities also include data entry in various platforms. The ideal candidate is proactive, enjoys solving issues, and can convert customers into evangelists.
Requirements
Requires 1-3 years of relevant work experience, excellent phone etiquette, and excellent verbal, written, and interpersonal skills. Must be able to multi-task, organize, and prioritize work. C1 English level and flexibility with mid-day shifts are essential.
Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platformsQualificationsAt least 1 - 3 years of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workC1 English levelFlexible with mid-day shifts