✨ AI Summary
Every Sky Travel is looking for two Air Ticketing Agents to manage airline reservations, ticket issuance, fare calculations, reissues, refunds, and cancellations using GDS platforms. The role supports corporate travel operations and requires close collaboration with booking and fulfillment teams. Key responsibilities include creating PNRs, issuing tickets, handling ticket transactions, reviewing fare rules, and communicating with airlines. Candidates must possess a verifiable airline ticketing certificate and have practical experience with GDS systems and ticketing procedures.
Requirements
3–5 years of practical experience in airline reservations and ticketing.Strong hands-on experience with Amadeus and/or Sabre GDS.Practical experience in airline ticket issuance, reissue, refund, void and fare rules.Good understanding of BSP and airline ticketing procedures.Must have successfully completed a recognized airline ticketing course issued by one of the following:IATAIATA Member AirlineAmadeusSabreTravelport / GalileoThe airline ticketing certificate must have been issued or refreshed recently and must be verifiable through a digital QR code, online verification, or an endorsement letter from the training organization.Candidates must be able to provide a copy of the certificate during the recruitment process.Good English communication skills.Ability to work remotely and communicate effectively with the operations team.Experience in corporate travel is preferred.
Description
Every Sky Travel is seeking two Air Ticketing Agents to join our travel operations team.The role involves handling airline reservations, ticket issuance, fare calculation, reissue, refund and cancellation activities using GDS platforms.The successful candidates will support corporate travel operations and work closely with the booking and fulfillment teams.Key Responsibilities:Create and manage airline reservations and PNRs.Issue domestic and international airline tickets.Handle ticket reissue, exchange, refund and void transactions.Review fare rules, penalties and ticket conditions.Work with Amadeus, Sabre or other recognized GDS platforms.Handle BSP-related ticketing activities.Communicate with airlines when required to resolve booking or ticketing issues.Support corporate travel bookings and after-sales requests.Maintain accurate booking and ticketing records.Follow internal service standards and airline ticketing procedures.