✨ AI Summary
The E-Commerce Specialist will manage the day-to-day operations of the e-commerce platform, ensuring its smooth functioning. Key responsibilities include managing product listings, pricing, promotions, and availability, as well as monitoring website performance, sales, and conversion rates. The role involves identifying opportunities to enhance the customer journey and drive conversions, coordinating with various internal teams (Marketing, Commercial, Warehouse, Customer Service), and supporting the execution of online campaigns and product launches. Additionally, the specialist will monitor competitors and market trends, maintain accurate website content, analyze sales data for growth opportunities, and prepare performance reports with recommendations for improvement.
Requirements
2–4 years of experience in e-commerce, preferably in retail, beauty, or FMCG.Strong understanding of e-commerce operations and online sales.Good analytical and problem-solving skills.Strong attention to detail and organizational skills.Excellent communication and teamwork skills.Good command of Excel and Microsoft Office.Experience with Shopify is a strong plus.Ability to work in a fast-paced, dynamic environment.
Description
Manage day-to-day e-commerce operations and ensure the website is running smoothly.Manage product listings, pricing, promotions, and product availability.Monitor website performance, sales, conversion rates, and other key KPIs.Identify opportunities to improve the customer journey and increase conversion.Coordinate with Marketing, Commercial, Warehouse, and Customer Service teams.Support the execution of online campaigns, promotions, and product launches.Monitor competitors, market trends, and e-commerce best practices.Ensure website content and product information are accurate and up to date.Analyze sales and customer data to identify growth opportunities.Prepare regular reports on e-commerce performance and recommend improvements.