✨ AI Summary
The Waitress role involves welcoming customers, presenting menus, taking orders accurately, and serving food and beverages professionally. Responsibilities include ensuring customer satisfaction, handling requests, maintaining dining area cleanliness, and coordinating with kitchen and bar staff. The role also requires processing payments, assisting with table setup and closing, and maintaining menu knowledge. The ideal candidate will have 1-4 years of experience in a similar role, good communication skills, and a positive attitude.
Welcome and greet customers in a friendly and professional manner.Present menus and explain food and beverage items when required.Take customer orders accurately and enter them into the POS system.Serve food and beverages promptly and professionally.Check with customers to ensure they are satisfied with their meals and service.Respond to customer requests and handle basic complaints professionally.Clear and clean tables after customers leave.Maintain cleanliness and proper arrangement of the din
Requirements
High school certificate or equivalent preferred.
Previous experience as a Waitress, Server, or similar role is preferred.
Experience in a restaurant chain, café, hotel, or food & beverage environment is an advantage.
Candidates with good communication skills and a positive attitude may also be considered
Description
Welcome and greet customers in a friendly and professional manner.Present menus and explain food and beverage items when required.Take customer orders accurately and enter them into the POS system.Serve food and beverages promptly and professionally.Check with customers to ensure they are satisfied with their meals and service.Respond to customer requests and handle basic complaints professionally.Clear and clean tables after customers leave.Maintain cleanliness and proper arrangement of the dining area.Follow restaurant service standards, hygiene, and food safety procedures.Coordinate with kitchen and bar staff to ensure orders are served correctly and on time.Process customer bills and payments when required.Assist in setting up tables before service and closing the restaurant after service.Maintain proper knowledge of the menu, promotions, and special offers.Follow company policies, procedures, and health and safety requirements.Support other restaurant team members during busy periods.Perform any other duties assigned by the Restaurant Manager or Supervisor.