Resource Management:
To ensure implementation of overall resource management process in the BU by effectively implementing policies and procedures laid down by the organization for ensuring seamless serviceability in the Unit. .
Stakeholder & Partner Coordination:
Serve as the primary point of contact between internal stakeholders for resource planning & allocation.
Collaborate with internal teams (e.g., HC, engineering & operations)
Facilitate regular meetings with primary stakeholders to track progress, address concerns, and provide updates
Maintain Monthly operator incentive calculation sheet.
Maintain Monthly operator productivity sheet
Reporting & Documentation:
Prepare and present regular reports on operator performance to Operations Manager and the HOD.
Process Improvement & Risk Management & Safety.
Identify and implement process improvements to minimize operator overtime and also optimize performance.