✨ AI Summary
The Maintenance Coordinator will be responsible for overseeing maintenance tickets, ensuring timely resolution by coordinating with technicians and branches. Key duties include assigning requests, tracking progress, updating ticket statuses, preparing reports, and escalating delays. This role requires strong organizational, communication, and multitasking skills, with a minimum of 1-2 years of relevant experience.
Requirements
1–2 years of experience in coordination, maintenance, or operations.Good communication and follow-up skills.Good knowledge of MS Excel.Ability to manage multiple tasks and follow up with different technicians.Organized, detail-oriented, and able to work under pressure.
Description
Follow up on maintenance tickets and ensure they are handled on time.Coordinate with technicians and assign them maintenance requests.Follow up with technicians on the status of open tickets.Coordinate with branches regarding maintenance requests and updates.Ensure tickets are properly updated and closed after completion.Follow up on pending and delayed tickets and escalate when needed.Prepare simple daily/weekly reports on ticket status.Maintain accurate records of maintenance requests.