✨ AI Summary
Vodafone Hungary is seeking a Voice Specialist to manage voice termination costs, P&L, and monitor voice quality KPIs. The role involves coordinating with technology for quality monitoring, reconciliation, and billing with MA&RA, as well as handling disputes and coordinating with international carriers. The specialist will negotiate corridor deals with APAC & ME carriers/operators and domestic voice commercial and operations, acting as the commercial owner of traffic and billing management. This position requires close liaison with finance for accurate booking of Interconnect Cost. A Bachelor's Degree in Telecom or IT and over 5 years of relevant voice interconnect experience are mandatory. The ideal candidate will have in-depth experience in cross-functional influence, an excellent understanding of voice, strong relationships with voice carriers/operators, and expertise in numbering range, short codes, and local regulations.
Requirements
Bachelor's Degree in Telecom or IT. 5+ years of relevant experience in voice interconnect is a must. In-depth experience in influencing cross functionally against the delivery of a marketing plan. Excellent understanding of voice and excellent relation with voice carriers/operators. Expertise in numbering range, short codes, local regulations.
Description
Manage the termination cost, Voice P&L (revenue. Cost. Margin). Maintain and monitor voice quality KPIs in coordination with technology.Coordination with MA&RA to ensure accurate reconciliation and billing in addition to handling disputes. And Coordinate with international carriers.Negotiation of corridor deals with operators from APAC & ME carriers/operators, Domestic voice commercial and operations.Commercial owner of traffic and billing management. Liaise with finance to ensure accurate booking for Interconnect Cost.Coordination with technology for monitoring voice quality KPIs and ensuring.Perform any additional project, task or activities assigned/delegated by the Line Manager.Bachelor's Degree in Telecom or IT.5+ years of relevant experience in voice interconnect is a must for this positionIn-depth experience in influencing cross functionally against the delivery of a marketing planExcellent understanding of voice and excellent relation with voice carriers/operators.Expertise in numbering range, short codes, local regulations.