Requirements
Excellent communication and organizational skills are required. English fluency is a must, with Arabic speaking being an asset. Candidates must be highly responsible, reliable, and able to work well under pressure in a fast-paced team environment. Previous MICROS experience is an asset but not required.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Catering, Food Services & Restaurants
Company Industry
Travel, Hotel & Tourism
Company description
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Hotel Dubai
A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job description
The Food & Beverage Server will provide our guests with warm and efficient service within our Food & Beverage outlets. Taking food and beverage orders, offering suggestions and ensuring the quality of our products is outstanding are some of the key components of this role.
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly, warm and engaging service
Demonstrate a complete understanding of outlet policies, procedures and service standards
Have full knowledge of the menu and beverage lists in your outlet, as well as all other promotions taking place in the hotel
Have knowledge of all menu items, garnishes, contents and food preparation methods
Assist guests regarding menu items in an informative and helpful way
Follow all safety and sanitation policies when handling food and beverage
Report to work on time in a neatly pressed, clean uniform and name badge
Understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs
Attend pre-meal briefing, weekly, and monthly meetings to continually improve the guests experience
Follow outlet policies, procedures and service standards
Make sure linen is counted properly at the end of the shift
Qualifications
Excellent communication and organizational skills
English fluency is a must; Arabic speaking is an asset
Highly responsible and reliable
Work well under pressure in a fast paced environment
Must be able to work well in a team environment
Previous Micros experience an asset, but not required (training provided)
Strong interpersonal and problem solving abilities
Physical aspects of position (include but are not limited to):
Frequent standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Frequent kneeling, pushing, pulling, sitting
Additional information
What is in it for you:
Company-sponsored medical insurance
Delicious meal breaks on duty
Staff uniforms provided
Learning programs through our academies designed to sharpen your skills
Ability to make a difference through our corporate social responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit
Join our team and enjoy a range of exclusive colleague perks, including discounted rates worldwide for you and your family, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Our commitment to diversity & inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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