Senior Avaya Engineer (Oceana)

🏢 TRANS SKILLS EMPLOYMENT SERVICES - SOLE PROPRIETORSHIP L.L.C.
📍 Dubai, United Arab EmiratesFull-timeOn-site
📅 Posted: 1w ago🔄 Updated: 6d ago
CV%
✨ AI Summary
This is a full-time Senior Avaya Engineer (Oceana) position requiring a Bachelor's degree and over 10 years of experience in VoIP and telecommunications, specifically at an L2/L3 Support or Solution Architect level. The role demands deep expertise in Avaya Oceana and Avaya Aura, along with comprehensive Contact Center operations, including customization, IVR/voice application deployments, and API/CRM integrations. Proficiency in configuring and monitoring Avaya WFM, CMS, and Call Recording platforms, as well as a strong understanding of SIP, ISDN PRI, routing protocols, and SBC administration, are key requirements. An Avaya Certified Implementation Specialist (ACIS) certification is highly preferred. Education: Bachelor’s degree in Computer Science, Engineering, or a related technology field.Experience: 10+ years of dedicated VoIP and telecommunications experience, operating at an L2/L3 Support or Solution Architect level.
Required Skills
Other
○Avaya Aura○Avaya Support Engineer○Avaya CMS○Avaya PBX○Avaya Oceana Architect○Avaya Oceana Specialist○Avaya AES○Tomcat servers○Avaya WFM○Call Recording platforms○ISDN PRI○Avaya
Information Technology
○REST API○CRM○VoIP○Routing○NIST
Requirements

o Deep expertise in Avaya Oceana, Avaya Aura, and comprehensive Contact Center operations.

o Proven track record in Avaya Customization and managing complex IVR/voice application deployments.

o Strong hands-on experience with API and CRM integrations, utilizing Avaya AES and Tomcat servers.

o Proficiency in configuring and monitoring Avaya WFM, Avaya CMS, and Call Recording platforms.

o Solid foundational knowledge of SIP, ISDN PRI, routing protocols, and SBC administration.

  • Certifications: Avaya Certified Implementation Specialist (ACIS) is highly preferred.

Description
Education: Bachelor’s degree in Computer Science, Engineering, or a related technology field.Experience: 10+ years of dedicated VoIP and telecommunications experience, operating at an L2/L3 Support or Solution Architect level.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00