Export Customer Service & Logistics Coordinator

🏢 Mevac
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 2mo ago🔄 Updated: 2mo ago
CV%
✨ AI Summary
The Export Customer Service & Logistics Coordinator is responsible for ensuring the efficient execution of export operations and delivering an exceptional customer experience. This role acts as the primary liaison for international customers, coordinating cross-functional teams, managing export documentation and logistics, and proactively resolving operational challenges to ensure timely and compliant shipments. The position requires a minimum of 5 years of experience in Export Operations and Customer Service, strong knowledge of export processes, logistics, and Incoterms, and hands-on experience with ERP systems such as SAP, Oracle, or Dynamics. Experience in the pharmaceutical, vaccine, or healthcare industry is highly preferred.
Required Skills
Other
○export operations○order fulfillment○order-to-delivery○international trade○export documentation○shipping documentation○customs documentation○shipment tracking○incoterms○international shipping○customer satisfaction○complaint resolution○export permits○international distributors○pharmaceutical industry○vaccine industry○healthcare industry
Hospitality, Retail & Customer Service
○Customer Service
Operations, Logistics & Supply Chain
○Logistics○Customs Clearance○Freight Forwarding○Process Optimization
Engineering, Construction & Trades
○MEP Coordination
Business, Sales & Management
○HR Management○Risk Management○Process Improvement
Finance, Legal & Governance
○Tax Compliance○Regulatory Affairs
Soft Skills & Professional Competencies
○Planning○Communication○Collaboration○Stakeholder Management○Problem Solving○Time Management○Analytical Skills○Attention to Detail
Information Technology
○CRM○Quality Assurance○SAP○Oracle ERP○Microsoft Dynamics 365○ERP○SAP S/4HANA○SAP MM
Requirements
Minimum 5 years of experience in Export Operations and Customer Service.Strong knowledge of export processes, logistics, and Incoterms.Hands-on experience with ERP systems such as SAP, Oracle, Dynamics, or similar.Experience within the pharmaceutical, vaccine, or healthcare industry is highly preferred.Excellent communication, coordination, and problem-solving skills.Ability to manage multiple priorities in a fast-paced environment.
Description
Job SummaryThe Export Customer Service & Logistics Coordinator plays a key role in delivering an exceptional customer experience by ensuring the efficient execution of export operations from purchase order to final delivery. Acting as the primary liaison for international customers, this role coordinates cross-functional teams, manages export documentation and logistics activities, and proactively resolves operational challenges to ensure timely and compliant shipments.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00