Requirements
Qualifications:Bachelor’s degree in business administration or any related field, or equivalent certification.Experience:Minimum 1 year of sales, telesales, or customer-facing commercial experience.Previous call center sales experience is preferred.Experience in outbound sales, lead conversion, or upselling is an advantage.Knowledge:Good understanding of sales techniques and customer engagement practices.Familiarity with company products, services, and pricing models.Proficient with CRM systems and digital sales tools.Strong computer literacy, including Microsoft Office Suite (Word, Excel, PowerPoint).Ability to work flexible schedules when required.Skills:Strong sales, negotiation, and persuasion skills.Excellent verbal communication and professional phone presence.Strong objection-handling and closing skills.Excellent problem-solving ability.Strong time management and multitasking skills.Ability to work under pressure and achieve targets consistently.Tratits:Results-driven and highly motivated by targets and performance.Resilient and confident in handling rejection.Self-disciplined and proactive.Quick learner with adaptability to changing priorities.Strong commercial mindset and customer focus.Positive attitude and high ownership mentality.
Description
dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.As an Outbound Sales Executive, you will be responsible for proactively engaging dubizzle listers through outbound calls to drive revenue generation, convert leads into paid listings, and maximise customer value through tailored product recommendations. You will be responsible for understanding customer needs, promoting relevant dubizzle packages, supporting successful payment completion, and ensuring a smooth sales journey that enhances customer satisfaction and business growth.Key Responsibilities:Conduct outbound calls to potential and existing clients to promote dubizzle products and services and convert listings into paid packages.Identify customer needs, listing objectives, and sales opportunities through effective probing and active listening.Demonstrate dubizzle products and explain package benefits clearly, tailoring offers based on customer requirements and budget.Drive sales conversion by recommending the most suitable package and upselling or cross-selling relevant products where applicable.Guide customers through payment options, explain dubizzle’s payment portfolio, and ensure successful payment processing.Handle objections professionally and confidently to secure customer commitment and close sales.Build and maintain strong client relationships to encourage repeat business and long-term engagement.Utilise CRM systems, scripts, and sales tools effectively to manage customer interactions and sales.Achieve and exceed assigned sales targets and productivity metrics while maintaining service quality.Follow up with leads and incomplete transactions to maximise conversion opportunities.Adhere to all company policies, procedures, and compliance standards.