Customer Service Representative - English

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
This role is for a Customer Service Representative for Vodafone UK Customers, acting as a front-line interface and resolving customer inquiries via phone. The position requires fluency in English (C1 level) and strong soft and communication skills. The ideal candidate must be Egyptian nationality and can be a graduate or a drop-out. This is a full-time, entry-level position with a hybrid work model, involving 5 working days and 2 days off on a rotational basis.
Required Skills
Other
Englishcustomer carecustomer supportcontact centerwork from homefluent in englishwfhvodafonec1_voistranslation
Soft Skills & Professional Competencies
Communication
Business, Sales & Management
Real Estate SalesCustomer SuccessTelesales
Hospitality, Retail & Customer Service
Call Center Experience
Science & Research
Remote Sensing
Information Technology
NIST
Requirements
Fluent in English C1 is a MustGraduates, drop-outsEgyptian Nationality is a mustSoft and communication skills
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company5 working days + 2 days off (Rotational) 
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00