Call Center Agent (B1+ // B2 English)

🏢 Etisalat Egypt
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
This role involves providing customer support to Etisalat UAE customers via calls. Key responsibilities include responding to inquiries professionally, resolving issues to ensure customer satisfaction, delivering accurate product information, and maintaining service quality standards. The position requires strong communication and problem-solving skills, with a minimum English proficiency of B1+ to B2.
Required Skills
Other
○English○customer care○customer support○insurance○promoting○english account
Soft Skills & Professional Competencies
○Communication○Problem Solving
Hospitality, Retail & Customer Service
○Call Center Experience
Business, Sales & Management
○Customer Success
Education & Training
○Teaching○Training Delivery
Productivity & Workplace Tools
○Excel
🎁 Benefits & Perks
Social & medical insurance, 3K bonus, Referral bonus 6K EGP, Opportunity to travel to UAE
Requirements
Graduates only.Maximum age: 32 years.Strong written communication and problem-solving skills.Ability to work rotational shifts.
Description
Provide customer support to Etisalat UAE customers through calls.Respond to customer inquiries in a timely and professional manner.Resolve customer issues while ensuring a high level of customer satisfaction.Deliver accurate information about products and services.Maintain service quality standards and achieve performance targets.Handle customer interactions in accordance with company policies and procedures.What’s in it for you?Net Salary up to 15K EGPFast career growth (In-source)Social & medical insurance3K bonusReferral bonus 6K EGPOpportunity to travel to UAE 
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00