Requirements
Fluent German and English. Bachelor's degree in HR or another related field is preferred. Experience in HR Services (or similar service providing organizations) is a plus. Strong communication skills and excellent analytical skills with attention to detail and ability to prioritize in a fast-paced environment.
Description
SummaryLocation: Cairo, EgyptThis role is based in Cairo, Egypt. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.Step into a role where your expertise in HR operations directly shapes employee experience and service excellence. As an H2R Services Expert, you'll be at the heart of transforming strategic objectives into seamless operational delivery. You'll collaborate across teams to implement and improve processes, support data-driven decisions, and ensure that Novartis continues to lead with innovation and care in every aspect of People & Organization services.About The RoleKey Responsibilities:Provide end to end support of HR Services related queries and requests regarding the entire employee lifecycle processesRespond to employee inquiries related to HR policies, procedures, and benefits as well as closely cooperate with our HR colleagues from Payroll, People Partners, Talent Acquisition and Rewards teamsEnsure all necessary entry/change/exit procedures of employee life cycle including handling of legal documentsManage and archive documents in employee filesPerform data management in HR systems, filing confidential HR documents ensuring that employee files records are accurate, up-to-date and maintained in a timely mannerLiaise with external organizations and local authorities (e.g. health insurance companies or social security administration) to ensure proper document flow handlingAct as Subject Matter Expert for agreed topics; maintain reference documentations (e.g. manuals, training materials or work instructions); actively support transitions and projects in scopeEssential RequirementsFluent German and EnglishBachelor's degree in HR or another related field is preferredExperience in HR Services (or similar service providing organizations) is a plusStrong communication skillsExcellent analytical skills with attention to detail with ability to prioritize in fast-paced environmentCommitment to Diversity & InclusionNovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.Novartis is a proud member of the ILO Global Business and Disability Network and the Valuable 500, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as Disability: IN, Purple Space, and Business Disability Forum to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together https://www.novartis.com/about/strategy/people-and-cultureBenefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally.Read our handbook (PDF 30 MB)