Requirements
Machinery Industry Responsibilities
The candidate should be able to understand and communicate basic information regarding:
Heavy machinery and construction equipment
Industrial machinery
Equipment specifications and features
Machine availability and stock
Spare parts and accessories
Equipment pricing and quotations
Delivery and installation requirements
Warranty and after-sales service
Basic technical specifications
Technical knowledge of machinery is an advantage, but training may be provided to the right candidate.
Requirements
Minimum 1–3 years of experience in Sales Coordination, Sales Administration, or a similar position.
Experience in machinery, heavy equipment, construction equipment, industrial equipment, or automotive is preferred.
Good knowledge of Microsoft Office, especially Excel and Word.
Strong communication and interpersonal skills.
Good English communication skills, both written and spoken.
Ability to prepare professional quotations and sales documents.
Strong follow-up and coordination skills.
Good organizational and time-management abilities.
Ability to work under pressure and meet deadlines.
UAE work experience is preferred.
UAE driving licence is an advantage.
Preferred Skills
Customer service and relationship management
Sales follow-up
Quotation preparation
Order processing
Supplier coordination
Inventory coordination
Negotiation and communication
Microsoft Excel
CRM/software knowledge
Basic understanding of machinery and technical products
Key Performance Indicators (KPIs)
Number of customer inquiries handled
Quotation preparation and response time
Follow-up efficiency
Conversion of quotations into sales
Customer satisfaction
Accuracy of sales documentation
Order processing efficiency
Support provided to the sales team
Achievement of assigned sales and coordination targets
Description
Job SummaryWe are looking for a motivated and organized Sales Coordinator to support our sales team in handling customer inquiries, quotations, orders, documentation, follow-ups, and coordination related to machinery and industrial equipment.The ideal candidate should have good communication skills, strong coordination abilities, and preferably experience in machinery, heavy equipment, construction equipment, industrial products, or a technical sales environment.Key ResponsibilitiesCoordinate daily activities between the sales team, customers, suppliers, and management.Receive and respond to customer inquiries through phone, WhatsApp, email, and other communication channels.Prepare and send quotations, proforma invoices, sales orders, and other sales documents.Follow up with customers regarding quotations, pending orders, payments, deliveries, and requirements.Maintain and update customer and sales databases.Coordinate with the warehouse, logistics, purchasing, and technical teams regarding machinery availability and delivery schedules.Obtain prices and availability from suppliers when required.Assist sales executives in preparing product information, specifications, and commercial proposals.Maintain proper records of quotations, orders, invoices, customer communications, and follow-ups.Monitor pending quotations and proactively follow up to convert inquiries into sales.Coordinate machinery demonstrations, inspections, deliveries, and customer visits when required.Assist in preparing daily, weekly, and monthly sales reports.Support the sales team in identifying new business opportunities and potential customers.Coordinate with customers regarding after-sales service, spare parts, maintenance, and technical support.Ensure customer requirements are communicated accurately to the relevant departments.Handle customer complaints and coordinate with management for timely resolution.Maintain professional relationships with existing and potential customers.