Requirements
Requires experience in Project Coordination, PMO, Business Analysis, Process Improvement, Operations, Governance, or Consulting. Must have strong experience documenting business processes, SOPs, operating procedures, governance frameworks, or decision making structures. Needs to be able to work with ambiguous information, manage stakeholders effectively, possess a strong analytical mindset, and have advanced Microsoft Office skills. Must be comfortable operating in a fast-paced, evolving environment and able to start immediately.
Description
Job description / Role
Job Type
Full Time
Job Location
UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
General Management
Company Industry
Finance, Investment & Asset Management
The Senior Business/Process Analyst will play a pivotal role in analysing business needs, identifying solutions, and ensuring smooth implementation of strategic projects within the financial services industry. This position is based in Abu Dhabi and offers an exciting opportunity to contribute to impactful initiatives.
Client Details
Our client is a prestigious firm in Abu Dhabi that is continuing to build and enhance its operational governance, business processes, and project management capabilities. As the organisation grows, they are investing in creating scalable, efficient, and well-documented operating models across their Corporate Services functions.
Description
This is a hands-on contractor position supporting the PMP (Project Management & Process) team. The successful candidate will help document and improve operational processes, clarify decision-making responsibilities, establish governance frameworks, and support business improvement initiatives across Corporate Services.
Key responsibilities include:
* Document end-to-end business processes, workflows, controls, approvals, and hand-offs.
* Map decision rights, responsibilities, and governance structures including RACI frameworks and approval matrices.
* Define operational metrics, KPIs, and SLAs to improve visibility and performance management.
* Engage with stakeholders across multiple business functions to gather, validate, and consolidate information.
* Identify process gaps, inefficiencies, duplication, and improvement opportunities.
* Support project coordination activities including action tracking, risk management, stakeholder follow up, and status reporting.
* Produce clear, structured documentation and presentations for leadership review.
* Support initiatives focused on process optimisation, operational efficiency, analytics, and the application of automation and AI tools where appropriate.
Job Offer
* Opportunity to work within a prestigious and growing office environment.
* Exposure to senior stakeholders and strategic operational initiatives.
* Chance to help shape governance, process excellence, and operational frameworks across the organisation.
* Potential to contribute to a growing function with a broad pipeline of transformation and operational improvement projects.
Requirements:
* Experience in Project Coordination, PMO, Business Analysis, Process Improvement, Operations, Governance, Consulting, or a related discipline.
* Strong experience documenting business processes, SOPs, operating procedures, governance frameworks, or decision making structures.
* Ability to work with incomplete or ambiguous information and transform it into clear, actionable outputs.
* Excellent stakeholder management and communication skills.
* Strong analytical mindset with the ability to identify risks, dependencies, and improvement opportunities.
* Advanced Microsoft Office skills, particularly within PowerPoint, Excel, and Word.
* Comfortable operating in a fast paced, evolving environment and able to hit the ground running.
About the Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting
Banking & Financial Services
Procurement
Property & Construction
Engineering & Supply Chain
Oil & Gas Technical and Engineering
Human Resources
Sales
Marketing
Technology
Secretarial
Executive Search
Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.
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