✨ AI Summary
Apparel Group is seeking a Store Manager for Rituals in Oman. This permanent, full-time position in the retail department requires a candidate who can achieve company objectives, provide excellent customer service, and maximize sales. The Store Manager will be responsible for implementing operating procedures, promoting the loyalty program, and ensuring staff are skilled and supported. Key duties include briefing staff on sales targets, maintaining product knowledge, managing stock, implementing brand policies, applying sales techniques, ensuring adequate stock levels, conducting store audits, managing staff rosters and grievances, maintaining visual merchandising standards, and ensuring store security. The role requires end-to-end store operations responsibility and physical fitness.
Requirements
The ideal candidate will be responsible for achieving company objectives by ensuring the highest levels of customer service, implementing operating procedures according to brand standards, and promoting the company's loyalty program. Key responsibilities include guiding staff on sales targets, maintaining product knowledge, managing stockrooms, applying creative sales techniques, overseeing staff schedules, and ensuring visual merchandising standards are met. The role also involves end-to-end store operations responsibility and requires physical fitness for standing and lifting.
Description
JOB DESCRIPTION POSITION OBJECTIVE - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Implement operating procedures at the store as per the company and Brand standards - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales - Provide feedback to the Area Manager and Operations Manager with regards to employees and products Key Responsibilities - Brief and guide the staff on achievement of the daily / weekly / monthly sales target - Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensure minimal stock loss manage stockrooms - Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered by all the staff at all the times - Apply creative techniques to achieve / exceed the store sales target - Ensure has the required stock levels to maximize the sales - Weekly audit the store administration and resolve discrepancies if any - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Supervise the store and provide feedback to the Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store operations responsibility - Must be physically fit to stand for extended hours and heavy lifting