✨ AI Summary
We are seeking a Hospital Receptionist to manage patient interactions, appointments, and administrative tasks. Responsibilities include greeting patients and visitors, managing check-in/check-out, answering calls, scheduling appointments, maintaining the reception area, and handling patient registration and documentation. The role requires strict adherence to patient confidentiality and collaboration with medical and administrative teams to ensure smooth operations.
This entry-level, full-time, on-site position requires a Bachelor's degree and 1-2 years of relevant experience. Essential skills include proficiency in Microsoft Office, strong communication, organizational, customer service, and data entry abilities. Candidates must be male, possess professional phone etiquette, and be able to work rotating shifts covering 24 hours.
Requirements
Bachelor’s degree is required.1–2 years of relevant experience in customer service, administration, hospitality, or a similar role.(Male) candidates onlyGood command of Microsoft Office.Strong communication and interpersonal skills.Excellent organizational and time management skills.Strong customer service and hospitality skills.Good problem-solving and decision-making skills.Accurate data entry and strong attention to detail.Professional phone etiquette.Ability to work effectively in a fast-paced environment.Strong willingness to learn and develop professionally.Working Hours: 8 hours per shift - Rotating shifts covering 24 hours
Description
Greet and assist patients, visitors, and staff in a professional and courteous manner.Manage patient check-in and check-out processes, ensuring accurate data entry and documentation.Answer and direct incoming phone calls, responding to inquiries or forwarding to appropriate departments.Schedule and confirm patient appointments, coordinating with medical staff as needed.Maintain the reception area, ensuring it is clean, organized, and welcoming at all times.Handle patient registration, collect necessary forms, and verify insurance or payment information.Assist with administrative tasks such as filing, photocopying, and managing correspondence.Coordinate with medical and administrative teams to facilitate smooth patient flow.Respond promptly to patient needs and resolve minor issues or escalate as appropriate.Maintain confidentiality of patient information in compliance with organizational and legal standards.