Key Responsibilities
Monitor and manage customer accounts to ensure timely collection of outstanding receivables.
Follow up with customers through email and telephone regarding overdue payments.
Prepare and circulate aging reports and collection status updates.
Reconcile customer accounts and investigate payment discrepancies.
Coordinate with Sales, Operations, and Customer Service teams to resolve billing issues.
Process and allocate customer receipts accurately in the ERP system.
Maintain customer master data and supporting documentation.
Assist in month-end closing activities related to Accounts Receivable.
Support audit requests by providing relevant AR documentation and reconciliations.
Track post-dated cheques (PDCs), payment commitments, and follow-up actions.
Support multiple events/projects simultaneously while meeting collection targets.
Invoices customer after doing the necessary check as per the procedure
Bachelor's degree in Accounting, Finance, Commerce, or related discipline.
Minimum 2-4 years of Accounts Receivable or Credit Control experience.
Experience in ERP systems such as SAP, Oracle, or Microsoft Dynamics is preferred.
Strong knowledge of receivables management, account reconciliation, and collection processes.
Proficiency in Microsoft Excel and reporting tools.
Experience in event, exhibition, hospitality, or large-volume receivables environments is an advantage.