✨ AI Summary
The Sales Manager will be responsible for SMB segment sales performance in the designated zone and will oversee managed SMB segments to ensure prompt and reliable customer service. This role involves providing professional guidance and support to subordinates, managing the day-to-day functioning of the team, and reviewing the efficiency and service quality of managed SMB teams by monitoring key performance indicators. The manager will develop plans to improve future sales performance, retain business, and seek efficiency improvements for sales processes and customer satisfaction. Additionally, they will oversee presales activities, manage the implementation of policies and procedures for managed SMB, and interface with Marketing and Engineering sections on product development and customer demand trends. The role also includes overseeing the development of skilled sales resources and evaluating the ongoing performance of managed SMBs, reporting to higher management to ensure strategic and financial targets are met.