Requirements
Requires 8 years of experience in software engineering, infrastructure management, or related field, or a Bachelor's degree with 4 years of experience, or a Master's degree with 2 years of experience. Must have 3 years of experience in automation, programming, and scripting, along with demonstrated data analysis skills. Preferred qualifications include additional years of experience, leadership/management experience, budget experience, and more extensive automation/programming/scripting experience.
Description
Supports team members in designing and architecting infrastructure and service for reliability and functionality. Provides day-to-day direction to help forecast demands and ensure systems have adequate resources. Assists with collaboration between team members and the software development team to create reliable, scalable infrastructures. Advises on data collection, optimizing operations and infrastructure reliability. Aids in incident response activities to ensure service reliability. Reviews health and performance reports. Trains team members to identify automation. Trains team members to communicate and understand the impact of changes. Serves as an escalation point for incidents and reviews documentation. Enables team members to experiment with new technology, execute improvements, build site reliability knowledge, and provide clear data.