Requirements
Candidates must possess a Diploma in Mechanical/Automobile technology and 5-8 years of experience in automotive service, with 3-5 years in a leadership role (team leader, section head, or supervisor). The role requires strong skills in vehicle maintenance, repair, team management, and adherence to health and safety policies.
Description
Job description / Role
Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Engineering - Mechanical & Aeronautical
Company Industry
Retail
About Al Tayer Motors
Al Tayer Motors is a premium destination for luxury automotive excellence in the UAE, representing some of the world’s most prestigious brands. We believe that our people are our greatest strength. With a team of approximately 3000 professionals representing more than 42 nationalities, we foster an inclusive environment where everyone has the opportunity to grow, achieve, and thrive.
Our success is rooted in the richness of our organizational culture, global outlook, and the diverse experiences that come together to form a truly high-performing team. Our culture is built on the belief that luxury is not just about the vehicles we offer, but the people who bring those brands to life. Whether in customer service or technical expertise, every role plays a vital part in delivering the exceptional luxury experience our brands are known for.
Innovation at Al Tayer Motors goes beyond technology — it’s about empowering our people to exceed expectations and shaping meaningful experiences that inspire excellence. By nurturing their talent and embracing diverse viewpoints, we continue to set benchmarks in the luxury automotive sector — where every detail matters, and every experience is elevated.
Key Responsibilities
Plan, organize, and manage daily maintenance and repair of customers’ vehicles, ensuring high quality of workmanship which meets the set standard of manufacturer’s and customers’ satisfaction.
Allocate the jobs based on the job cards received to the team to achieve maximum labour utilization.
Control and monitor work in progress at shop floor to ensure staff efficiency and productivity so that the job is completed within the committed delivery time. Ensure technicians clock in and out correctly in the system. Ensure repair order write-up of technicians are as per manufacturer’s audit requirements.
Upgrade technical knowledge through web-based courses and classroom training.
Follow up on each repair and advise the technician about the schedule time and completion date to get team effort for delivery of the vehicle on time.
Prepare the repair request for additional work, ensure repair order has been correctly transcribed and allocate the specialist technician to ensure excellent workmanship and quality repair, providing guidance on the repair method, parts supply, and monitoring delays in repairs wherever necessary.
Arrange parts in case the vehicle is getting delayed due to parts not available (PNA) in the counter; discuss with parts department and the supervisor for further action, including recommendation of cannibalization from new vehicle depending upon urgency. Promptly communicate the delay to Service Advisor/Controller.
In case a peculiar problem is noticed, road test the vehicle for proper repair and make sure that the quality of repairs is as per required standard.
Monitor tools, workshop equipment, and shop consumables of the team to ensure availability and serviceability for prompt servicing of vehicles.
Ensure that company’s health and safety policies are followed, all tools and equipment are kept in good order, and housekeeping standards are maintained to preserve a good, safe, and healthy working environment.
Evaluate and monitor performance of subordinates against set standards, identify necessary training, and follow up with Workshop Manager for delivery.
Give clear instruction to costing clerk regarding job carried out and deviation if any, with amount to be charged to customer.
Education and Certification
Diploma in Mechanical/Automobile technology
Years of Experience
5-8 years of experience in the automotive service field with 3–5 years in a team leader, section head, or supervisor role.
About the Company
Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.
Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.
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