Requirements
Required Skills/Experience: Bachelors degree, professional proficiency in English (minimum B2 Level) and one of French, Spanish, or Portuguese. Excellent written and verbal communication skills. Partner management ability. High knowledge of Excel formulas. Experience in a previous coding, product classification, or reports delivery role is desirable. Ability to write, read, comprehend, reason, perform basic math calculations, and data analysis.
Description
We're reinventing the market research industry. Let's reinvent it together.At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.The Client Delivery team is responsible for ensuring the seamless and effective delivery of our consumer behaviour analysis to a diverse clientele, including brand manufacturers, retailers, media companies, and municipal institutions. This involves managing the flow of data collected from ongoing consumer panels, which use methods like barcode scanning, receipt capture, and loyalty card records, across a wide range of markets from food and personal care to emerging verticals like Home, DIY, and Leisure. The team acts as a crucial link between the intricate data collection processes and the client's strategic needs, translating complex consumer purchase and usage information into actionable insights.Role Purpose:The Client Delivery Executive ensures accurate and timely delivery of consumer data to clients. This includes attribute and report maintenance, keeping data up to date; efficient ticket execution, resolving client queries; rigorous QC execution, guaranteeing data accuracy; and fostering a strong dictionary team relationship for consistent data definitions. They translate complex data into actionable insights, providing crucial support to clients.Key Responsibilities:Attribution: Complete attribution maintenance for all attribute types post set up, true and false hierarchies maintenance, Attribution QC (lifting alerts and comparison mapping checks)Attribution Global: Responsible for the Global Attributes (i.ie Brand Footprint) attribution maintenance in line with the global requirementsDatabase Outputs: Produce and deliver databases to translate our partners requirements into reporting deliverables while providing analysis and supporting in data processing procedures related with business software. Manage the maintenance of My Worldpanel DeliverablesUser access & permissions: Ability to update and maintain user (s) access and permissions for all MWP contracted data; Manage the change requests and/or Company re-name actions in relation in to User Access; and ability to manage the cyclical password reset process for training and reporting accountsOperations Relationships: A strong and effective partnership within the delivery teams (attribution, coding and best spoke reports) and the Governance Leads, ensuring a timely resolution to all client delivery queries, requests or issuesProcess and Continuous Improvement: Responsible for the quality of the output, checking and reviewing all executions have inputted into the system correctly and on time, to the defined quality standardsTeam, People and Self Development:Build knowledge of the Grocery Market to ensure understanding is present for Attributes and how they should be managedProactively developing your understanding of Clients Permissions and how this links to their final outputEngage with your line manager - seeking their feedback, input and contribution to your development - act upon it appropriately and asking for advice when relevant Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possibleActively participate in training programmes to develop the required skills and seeks opportunities to practice and apply what you have learned in trainingWhat You'll Bring to NumeratorRequired Skills/Experience:Bachelors degreeProfessional proficiency in partner onshore language (English and French or Spanish or Portuguese)English professional proficiency - minimum B2 Level is required. Excellent written and verbal communication skillsPartner management - ability to build and maintain strong relationships across regions. High knowledge of office automation in Excel - formulasAbility to make timely decisions with minor supervisionExperience working in a previous Coding, product classification or reports delivery role is desirableBe able to write, read, comprehend, reason, and perform basic mathematic calculations and data analysis.