Requirements
Requirements● Proven experience managing large-scale events, conferences, or summits.● Strong background in ticketing, registration, security, or event operations.● Excellent stakeholder and project management skills.● Experience working with government entities and multiple vendors is preferred.
Description
Freelance Event Operations ManagerTicketing, Registration, Security & Traffic Management1 Billion Followers Summit 2027Role OverviewWe are looking for an experienced freelance Event Operations Manager to oversee all ticketing, registration, security, and traffic management operations for the 1 Billion Followers Summit 2027.The successful candidate will act as the primary point of contact between internal teams, appointed agencies, venue management, government authorities, and operational stakeholders to ensure a seamless guest experience from arrival through departure.Key ResponsibilitiesTicketing & Registration● Lead the overall ticketing and registration workstream for the Summit.● Coordinate with the appointed ticketing and registration agency.● Review and optimize the guest registration journey.● Develop registration workflows for VIPs, speakers, partners, media, exhibitors, and general attendees.● Oversee badge production, distribution, and accreditation processes.● Ensure registration service levels are maintained and queues are minimized.● Coordinate self-service kiosks and on-site registration operations where applicable.● Monitor daily registration reports and attendance figures.● Resolve on-site registration issues in real time.Security & Traffic Management● Coordinate and lead security and traffic marshal agencies.● Liaise with Dubai Police, RTA, venue management, and relevant authorities as needed.● Oversee crowd flow, access control, VIP arrivals, parking, and traffic operations.● Ensure all operational and safety procedures are implemented throughout the event.● Manage shuttle and transport logistics where applicable.● Ensure pedestrian movement is safely managed.● Monitor congestion points and implement operational improvements.● Coordinate emergency vehicle access routes.Operations● Attend planning meetings and site visits.● Develop operational timelines and action trackers.● Coordinate rehearsals and operational readiness.● Act as the main point of contact for all assigned operational workstreams.● Manage on-site operations during setup, event days, and dismantling.