Requirements
Requires a Bachelor's degree in supply chain, Logistics, or Business, with 2-5 years of experience in operations, supply chain, logistics, or retail, including at least 1 year in a leadership role. Proficiency in WMS, ERP, inventory systems, and logistics platforms, as well as Excel and Google Workspace, is essential. Strong leadership, analytical, problem-solving, and communication skills are highly valued. Prior experience in 3PL warehouse environments is a plus.
Description
Operation Team LeaderAre you a hands-on leader who thrives in a fast-paced, high-growth environment Do you live for process optimization, operational excellence, and team empowermentAt Boutiqaat, the region's leading beauty and lifestyle e-commerce platform is on the lookout for an Operations Team Leader to take charge of our warehouse, logistics, and inventory operations. If you're a logistics wizard with a knack for solving complex problems and motivating teams, we want you in our corner.What You'll Be Doing:Oversee the smooth arrival and accurate processing of incoming products.Liaise with suppliers on POs, QC issues, and GRN discrepancies.Maintaining compliance and quality from dock to shelf your attention to detail ensures nothing slips through the cracks.Ensure customer orders are fulfilled quickly and accurately no delays, no backlog.Manage picking, packing, and shipping teams to meet SLAs with speed and precision.Own the last-mile journey, coordinating with 3PLs and ensuring flawless handovers.Keep our warehouse humming by ensuring accurate stock movement, expiry tracking, and FIFO principles.Lead cycle counts, prevent shrinkage, and guarantee product visibility and traceability.Handle returns, segregate damaged goods, and ensure all inventory is right where it should be.Be the go-to for everything logistics from outbound dispatch to reverse logistics.Optimize delivery routes, manage drivers, and ensure that every COD is accounted for.Partner with third-party providers to make sure our service matches our customers expectations.Drive performance through KPIs, coaching, and continuous improvement.Collaborate across departments to ensure seamless operations and swift problem resolution.What You Bring to the Table:Bachelor's degree in supply chain, Logistics, Business, or related field.2–5 years in operations, supply chain, logistics, or retail environment with at least 1 year in a leadership role.Prior experience in 3PL warehouse environments is a big plus.Proficient in WMS, ERP, inventory systems, and logistics platforms.Power user of Excel and Google Workspace.Fluent in English (Arabic is a bonus!).A born leader who can motivate and develop teams.An analytical thinker who thrives on data-driven decision making.Detail-obsessed, with a solution-first mindset and exceptional communication skills.Why BoutiqaatAt Boutiqaat, you won't just join a company you'll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.Ready to Grow with UsKickstart your career with hands-on experience, expert mentorship, and real impact.Apply now and be part of something exciting!