✨ AI Summary
The Retail Sales Executive is responsible for building strong customer relationships, understanding customer needs, and offering suitable products and services to drive sales and loyalty. Key tasks include identifying potential customers, managing CRM entries, selling standard products/services, supervising sales advisors, handling escalations, and processing custom orders. A Bachelor's degree in Business, Marketing, or a related field is preferred, along with 3-5 years of experience in a similar role and the ability to work independently. Essential skills encompass Customer Relationship Building, Sales Negotiation & Closing, Product Knowledge & Presentation, Pipeline & Opportunity Management, and Customer Focus.
Requirements
Bachelor's degree in Business, Marketing, or a related field is preferred. Requires 3 to 5 years of experience in a similar role, with proven ability to work independently. Key skills include Customer Relationship Building, Sales Negotiation & Closing, Product Knowledge & Presentation, Pipeline & Opportunity Management, and Customer Focus.
Description
SummarySales Executive - Retail Sales is responsible for building strong customer relationships, understanding needs, and offering suitable products and services that drive sales and loyalty.TasksIdentify potential customers via referrals and recommendations.Enter relevant information into CRM for retention/business development.Sell standard products/services; supervise a team of sales advisors.Respond to escalations and provide approvals as required.Record and process custom customer orders.EducationBachelor's degree in Business, Marketing, or a related field is preferred; strong sales experience is an asset.Experience3 to 5 years of experience in a similar role, with proven ability to work independently.SkillCustomer Relationship BuildingSales Negotiation & ClosingProduct Knowledge & PresentationPipeline & Opportunity ManagementCustomer FocusCompetenciesBusiness Insight: Applying knowledge of business and the marketplace to advance the organization's goals.Customer Focus: Building strong customer relationships and delivering customer-centric solutions.Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.