Customer Support Agent

🏢 Medexera
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 2mo ago🔄 Updated: 2mo ago
CV%
✨ AI Summary
We are hiring Customer Service Agents for a fixed night shift (7:00 PM - 4:00 AM), Monday to Friday. Responsibilities include communicating with clients via phone, email, and chat, and coordinating with internal departments. The role offers a gross salary of 30,000 EGP, with a net salary of 17,000 EGP, plus a 3,000 EGP transportation allowance and performance bonuses. Benefits include paid training, social and medical insurance, gym access, and career growth opportunities. Salary increases are provided after 6 months and 1 year.
Required Skills
Productivity & Workplace Tools
IT Proficiency
Soft Skills & Professional Competencies
Communication
Other
customer supportcustomer care
Business, Sales & Management
Customer Success
🎁 Benefits & Perks
Performance Bonus, 2 weeks of paid training, Social and medical insurance, Gym access, Clear career path and growth opportunities, Salary increases (10% after 6 months, 15% after 1 year), Bank debit card issued starting from the first month.
Requirements
 Requirements   Egyptian nationals only   Males only   Open to graduates, undergraduates, dropouts, and gap-year candidates   All universities are accepted   English proficiency: B2+ to C1   Ability to commit for at least 6 months   Interview Location: Fifth Settlement   Job Location: Fifth Settlement   
Description
Now Hiring: Customer Service Agents – Night Shift  We are currently hiring for multiple roles within our Customer Service team, including Frontline, Back Office, and Billing positions. Job Responsibilities  Communicate with clients via phone, email, and chat   Coordinate with internal departments to ensure clients’ needs are handled efficiently   Salary & Benefits   30,000 EGP Gross Salary   17,000 EGP Net Salary   3,000 EGP Transportation Allowance   Performance Bonus (simple to achieve and based on daily performance)   2 weeks of paid training   Social and medical insurance   Gym access   Clear career path and growth opportunities   Salary increases:  10% after 6 months   15% after 1 year   Bank debit card issued starting - starting from the first month  ⏰ Working Hours   Fixed night shift: 7:00 PM – 4:00 AM   5 working days per week (Monday – Friday)   2 days off per week   1-hour lunch break  Overtime is available for productive employees for additional income.    Interview Location: Fifth Settlement   Job Location: Fifth Settlement  
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00