Requirements
Requires a Bachelor's degree in Business, Marketing, or IT, with 2-3 years of experience in e-commerce operations in the UAE, specifically managing platforms like Amazon Seller Central, Noon, Shopify, and food/grocery aggregators. Proficiency in Microsoft Excel, strong data management, analytical, communication, and problem-solving skills are essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Asia
Salary
Not Specified
Gender
Male
Arabic Fluency
Not Specified
Job Function
IT - Network Administration
Company Industry
Retail
We are looking for a highly organized E-commerce Operations Specialist to manage the day-to-day operations of our online marketplaces. You will bridge the gap between order intake, inventory control, and procurement to ensure 100% order accuracy and zero stockouts.
*Key Responsibilities:*
* *Multichannel Management:* Oversee daily operations, product listings, updates, and order processing across Amazon Seller Central, Talabat, InstaShop, and Shopify e commerce account
* *Shopify Data Governance:* Organize the online catalog by creating collections, managing product tags, setting up variants, and optimizing navigation
*Order Processing & Coordination:* Ensure orders from all channels are received, acknowledged, packed correctly, and dispatched within platform SLAs (Service Level Agreements).
*Inventory Control:* Maintain accurate stock counts across all platforms. Audit inventory regularly to prevent overselling on quick-commerce apps (Talabat/InstaShop).
*Procurement Support:* Prepare Purchase Orders (POs) based on sales data, coordinate with suppliers, and ensure new shipments are tagged and entered into the system immediately.
*Required Qualifications & Skills:*
* Exceptional data management skills; mastery of Microsoft Excel/Google Sheets is non-negotiable.
* High attention to detail—comfortable handling thousands of unique product tags, barcodes, and descriptions.
* Excellent communication skills to coordinate between sales, purchasing, and delivery drivers.
* Proactive problem solver who thrives in a fast-paced retail environment.
Requirements:
- Bachelor's degree in Business, Marketing, IT, or a related field.
- Proven experience in ecommerce coordination or management, preferably within retail or pet product sectors.
- Strong understanding of ecommerce platforms and digital marketing techniques.
- Excellent analytical skills with the ability to interpret data and generate insights.
- Highly organized with exceptional attention to detail.
- Effective communication and interpersonal skills to work collaboratively in a team environment.
- Proactive problem solver with a customer-oriented mindset.
- Familiarity with the UAE market and cultural nuances is a plus.
- Knowledge of SEO for e-commerce listings.
- Experience with content coordination.
- Understanding of UAE online consumer trends and marketplace operations.
- Minimum 2 years of experience managing Amazon and/or ----Noon seller accounts.
-Strong knowledge of Amazon Seller Central and Noon Seller Lab.
2–3 years of hands-on experience in e-commerce operations in the UAE.
-Proven experience managing Shopify backends and food/grocery aggregator portals (Talabat/InstaShop). Experience with Amazon Seller Central is highly preferred.
-Experience with PPC advertising and campaign management.
-Good understanding of product listing optimization and SEO.
-Proficiency in Microsoft Excel and reporting tools.
-Strong analytical and problem-solving skills.
-Excellent communication skills in English.
About the Company
At Crazy Pets, we are passionate about providing the best grooming experience for your beloved pets in Abu Dhabi. With a team of experienced groomers and a love for animals, we offer a wide range of grooming services tailored to your pet’s unique needs.
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