Paid User Operations Intern

🏢 TikTok
📍 Dubai, United Arab EmiratesFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
TikTok is seeking a Paid User Operations Intern to join their LIVE team in Dubai, UAE. This full-time internship offers students hands-on experience in optimizing TikTok LIVE aspects, including content strategy, monetization, and creator education. The role involves assisting with VIP user inquiries, conducting NPS research, providing user care, performing content analysis, and daily data monitoring. Ideal candidates are currently pursuing an undergraduate degree in Business, Marketing, Communications, Media, or a data-related field. Fluency in both English and Arabic is crucial for communication and collaboration. The position requires strong analytical, organizational, and multitasking abilities, a proactive attitude, and familiarity with live-streaming platforms and MENA/SA cultural nuances. This internship provides a foundation for personal and professional growth within the dynamic social media industry.
Required Skills
Soft Skills & Professional Competencies
CommunicationOrganizationTime ManagementData Analysis
Other
EnglishArabicproactiveadaptableinterpersonal skillslive-streaming platformscultural nuancesuser preferences
Information Technology
Dashboards
Design, Content & Media
TikTok
🎁 Benefits & Perks
Interns will gain practical experience, industry exposure, opportunities to apply knowledge to real-world challenges, social events, learning programs, and development workshops.
Requirements
Candidates must be currently pursuing an undergraduate degree in Business, Marketing, Communications, Media, or a data-related discipline. Strong communication skills in both English and Arabic are essential, along with an analytical mindset and familiarity with data and reporting tools. A strong interest in user operations, community building, and live-streaming/social media, along with an understanding of MENA/SA cultural nuances, is required.
Description
Job description / Role Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Finance, Business Analysis & Consulting Company Industry Software & Internet Services Responsibilities About the team The LIVE team is dedicated to optimizing all aspects of TikTok LIVE. From content strategy, monetization, gifting, features, and data analysis to creator education, campaigns, and supporting agencies, we ensure a fun and safe space for all our LIVE users. Our mission is to drive growth, improve operational efficiency, and foster positive experiences for creators and agencies alike. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across our company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates. Responsibilities Assist with day-to-day VIP user operation inquiries and support Conduct NPS research and surveys for paid/VIP users Provide VIP user care, including gift distribution, feedback follow-up, and related engagement activities Perform content analysis to deepen paid user understanding and generate actionable insights Carry out daily data monitoring to support the team's operations and reporting Qualifications Minimum qualifications Currently pursuing an undergraduate degree in Business, Marketing, Communications, Media, or data-related discipline Strong communication skills; fluency in English and Arabic as working languages, with strong oral and written communication skills in both, to support communications and cross-functional collaboration with global markets and key stakeholders based in Arabic-speaking markets, where Arabic is a primary working language Strong interest in user operations, community building, and the live-streaming/social media industry Detail-oriented with strong organizational and multitasking abilities Analytical mindset with comfort working with data and basic reporting tools Proactive, adaptable, and able to thrive in a fast-paced, cross-cultural environment Strong communication and interpersonal skills Familiarity with TikTok LIVE or other live-streaming platforms Deep understanding of MENA/SA cultural nuances and local user preferences Job information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why join us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity, and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. About the Company TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started. Apply Now
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00