Requirements
3+ years of retail experience, with at least 1 year managing a store or a team (must)Strong personal selling skills — you sell, you don't only superviseExperience with sales targets and KPIsReal eye for detail: you notice a crooked hanger, a wrinkled jacket, a dusty shelfAble to lead, correct and motivate a team without losing themAble to write clear reports on staff performanceGood Arabic, and English good enough to serve foreign customersPresentable and professional appearanceAble to work retail hours, including weekends and busy seasonsPreferred:Menswear, suits or formal wear experienceKnowledge of fabrics, fit and basic tailoringVisual merchandising experienceExperience with a POS or ERP system
Description
Hajjo 1991 is a premium menswear brand. We sell suits, blazers, shirts, trousers and accessories. We are part of Hajjo Group, a family business in tailoring since 1960.We are looking for a Store Manager who runs the store like an owner — the team, the sales, and the way the store looks and feels.Your responsibilities:Team and salesSet monthly and daily sales targets for the store and for each salespersonFollow up on targets every day and push the team to reach themWork on the floor with your team, coach them on how to sell, and show them by exampleServe our important and regular customers personally and build long-term relationshipsWrite a monthly report on every employee: sales, attendance, behaviour, and what he needs to improveStore standardsMake sure the store looks perfect at all times — display, lighting, cleanliness, orderMake sure every product on the floor is ironed, clean, and has no defects — remove anything that is not ready to sellMake sure the team's appearance and uniform are always correctControl the music: calm and suitable for the store atmosphere at all timesOperationsFollow stock levels, request replenishment, and report fast-moving and slow-moving productsManage staff schedules, attendance and shiftsHandle customer complaints and returnsReport daily and monthly sales results to management