Requirements
Requires a Bachelor's degree in Business Administration or related fields, with a minimum of 2 years of experience in the Higher Education sector in the UAE. Fluency in English and at least one other language is essential, along with excellent communication, interpersonal, attention to detail, creative, problem-solving, organizational, planning, and multi-tasking skills.
Description
Job PurposeThe role of this position is to provide administrative support and coordinate all post-enrolment and onboarding requirements for students, while maintaining high levels of customer service and ensuring adherence to RIT policies and procedures.Main Duties and Responsibilities:Maintain accurate and complete student records by ensuring submission of all required documents, including final attested transcripts and equivalency certificate. Verify that applicants meet final admission requirements and support the issuance of final admission decisions.Assist students throughout the enrolment process and coordinate with internal departments to ensure a smooth onboarding experience. Follow up with first-year students to ensure their records are completed and updated in a timely manner during the first semester.Engage with students to address concerns and guide decision-making, applying persuasive communication and strong understanding of higher education offerings to support enrolment continuation and retention. Coordinate placement tests for new students. Evaluate applications in line with RIT policies and regulatory standards. Ensure compliance with internal procedures and relevant external regulations.Required Minimum Qualifications Bachelor's degree from an Accredited University in Business Administration, or related fields.Minimum of 2 years of experience in a similar role within the Higher Education sector in the UAE, preferably at a university accredited by the UAE Ministry of Higher Education and Scientific Research.English Language Fluency, with fluency in at least one other language. Excellent communication and interpersonal skills, attention to details, creative, and strong problem-solving skills are essential. Advanced organizational, planning, and multi-tasking skills.APPLICATION PROCEDURE:Please email your application to [HIDDEN TEXT] and include the following items in your application:Subject line must include the source, your name and position you are applying for; (Name – Student Admissions Officer)Submit a cover letter outlining your relevant experience in student onboarding, post-enrolment support, and records management within an accredited higher education institution in the UAE (MOHESR).Resume/curriculum vitaeContact informationApplications review will begin immediately and continue until a candidate is selected. Only shortlisted candidates will be contacted. For more information, please visit RIT Dubai website at www.dubai.rit.edu .