Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Catering, Food Services & Restaurants
Company Industry
Travel, Hotel & Tourism
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.
What you will do
Responsible for answering all housekeeping incoming telephone calls while ensuring maximum operating efficiency of the department by directing all requests properly.
Lead special projects to ensure the maintenance and improvement of the housekeeping product and services.
Schedule room assignment boards in the system and check staffing levels for the following day.
Organize the housekeeping office ensuring files are accurate and updated.
Monitor the completion of traces and special requests.
Review guest profiles through internal systems and execute any request made for housekeeping.
Expedite any guest requests as quickly as possible and notify housekeeping management of any issues.
Record any concerns and inform management team and/or properly resolve to ensure guest satisfaction.
Communicate any room and engineering issues. Follow protocol necessary to resolve.
Assist with stripping, cleaning, and inspecting rooms as needed based on operational needs.
Work harmoniously and professionally with room attendants, house attendants, laundry attendants and foster strong relationships with them.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
What you bring
Minimum two years culinary or related work experience.
Excellent computer skills.
High level of spoken and written English skills.
The ability to work in a fast-paced environment.
Excellent organizational and time management skills.
Effective communication skills.
What we offer
Work authorization.
Competitive tax-free salary, service charge, tips.
End of service gratuity.
Complimentary full board living accommodation in a high quality staff housing.
Vibrant fitness facilities including gym and swimming pool.
Free transportation to and from work.
Medical and life insurance.
Paid annual leave.
Paid home leave tickets.
Social and sporting events.
Learning & development programs.
Career opportunities and international transfer.
And more…
Schedule & hours
6 days per week over 48 working hours.
About the Company
Soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
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