✨ AI Summary
The Ground Operation Team Member is responsible for supporting daily last mile delivery operations. This includes receiving, organizing, verifying, and handing over orders to riders and drivers, ensuring smooth and timely dispatch. The role also involves maintaining a safe and organized hub environment and escalating operational issues as needed. Collaboration with Ground Operation Supervisors, riders, drivers, and other hub/warehouse teams is crucial for efficient delivery operations. The position requires a high school diploma or equivalent and 0-2 years of experience in logistics, delivery, warehousing, or operations, with fresh graduates being welcome. Flexibility in working shifts, including evenings, weekends, and holidays, is necessary, along with basic computer skills, good attention to detail, time management, and the ability to thrive in a fast-paced environment.
Requirements
High school diploma or equivalent.0–2 years of experience in logistics, delivery, warehousing, or operations; fresh graduates are welcome.Ability to work flexible shifts, including evenings, weekends, and holidays when required.Basic computer skills.Good attention to detail and time management.Ability to work in a fast-paced environment.
Description
The Ground Operation Team Member supports daily last mile delivery operations by receiving, organizing, verifying, and handing over orders to riders and drivers. The role ensures smooth and timely dispatch, maintains a safe and organized hub, and escalates operational issues when required.The role works closely with Ground Operation Supervisors, riders, drivers, Order Care, Acquisition, and hub,warehouse teams to maintain smooth and efficient delivery operations. The Ground Operation Team Member is also responsible for maintaining a safe and organized working environment, supporting peak-demand operations, and escalating operational issues when required.