Requirements
Previous experience in online sales, telesales, retail sales, or customer service is preferred. Strong communication and interpersonal skills, good negotiation and persuasion abilities. Comfortable using WhatsApp, social media, email, and online sales platforms. Customer-focused with a positive and professional attitude, and the ability to work under pressure and meet sales targets. Good English communication skills are required; additional languages are an advantage.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Sales - Telesales / Telemarketing
Company Industry
Cosmetics, Personal Care & Luxury Goods
Job summary
We are looking for a motivated and customer-focused online sales executive to manage online customer inquiries, generate sales, and build strong relationships with customers through digital channels. The ideal candidate should have excellent communication skills, a sales-oriented mindset, and the ability to respond quickly to customer needs.
Key responsibilities
Handle customer inquiries through WhatsApp, social media, website chat, email, and other online platforms.
Promote products and services to potential customers and convert inquiries into sales.
Follow up with leads and existing customers to maximize sales opportunities.
Provide accurate product information, pricing, availability, and delivery details.
Process and coordinate customer orders.
Maintain regular communication with customers and provide excellent service.
Achieve assigned daily, weekly, and monthly sales targets.
Maintain customer records and update sales information.
Work with the marketing and operations teams to support online promotions and campaigns.
Handle customer concerns and resolve issues professionally.
Monitor competitors and identify new online sales opportunities.
Requirements
Previous experience in online sales, telesales, retail sales, or customer service is preferred.
Strong communication and interpersonal skills.
Good negotiation and persuasion abilities.
Comfortable using WhatsApp, social media, email, and online sales platforms.
Customer-focused with a positive and professional attitude.
Ability to work under pressure and meet sales targets.
Good English communication skills; additional languages are an advantage.
Key skills
Online sales
Customer service
Lead generation & follow-up
Communication skills
Negotiation
Social media sales
Order management
Target achievement
Benefits
As per UAE law
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