Requirements
Requires previous experience as a Guest Relations Manager or in a similar senior guest-facing role within a high-end restaurant or luxury hospitality concept. Must have a strong understanding of luxury service standards and guest relations, with excellent communication and interpersonal skills. A proactive, detail-oriented, and highly organized approach is essential, along with fluency in English.
Description
Fundamental Hospitality is looking to hire an experienced Guest Relations Manager for La Maison Ani, one of Doha's most renowned and sought-after dining destinations.This is an exciting opportunity to join the team of a highly successful and established concept, known for its elegant atmosphere, exceptional hospitality, and memorable dining experiences.What We Offer:Competitive SalaryWork Visa & Medical Insurance30 days paid annual leaveEmployee discounts across our venuesJoining flight ticket (for international applicants) plus return tickets to home country (annually or biennially, depending on position)Opportunities for growth, learning and development within our company2 days off weeklyMeals on dutyWho are weEstablished in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group's concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.Website: http://www.fundamentalhospitality.comRequirements:Previous experience as a Guest Relations Manager or in a similar senior guest-facing role within a high-end restaurant or luxury hospitality conceptStrong understanding of luxury service standards and guest relationsExcellent communication and interpersonal skills, with a warm, engaging, and polished personalityAbility to build strong relationships with guests, manage VIP experiences, and create memorable guest journeysA proactive, detail-oriented, and highly organized approachFluency in English; additional languages are a strong advantagePrevious experience in the Doha or GCC luxury hospitality market is an advantageCurrently based in Doha or willing to relocate