Requirements
The position requires knowledge of cosmetics products and accessories, excellent make-up selling skills, and the ability to identify customer requirements and deliver excellent customer service. Candidates must be presentable, well-groomed, and capable of handling POS operations, including payment processing and cash handling.
Description
POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
- Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
Key Responsibilities
- Must possess knowledge of varied cosmetics products and accessories
- Demonstrate excellent make-up selling skills
- Recommend and link customer specific products
- Identify customer requirements and deliver excellent customer services
- Brand representation at the required standards with updated product knowledge and minimized stock loss
- Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Ensure the highest standards of housekeeping standards
- Handle the POS (Point of Sale) / Billing Counter
- Greet the customers and assist them in selecting the right product
- Must be presentable and well-groomed at all the times
- Tally money in the cash during the beginning / end of the shifts
- Process the payments by cash / credit cards / vouchers / automatic debits
- Issue receipts / refunds / change to the customers correctly
- Convert the window shoppers to ultimate buyers
- Promote the Club Apparel Loyalty Program of the company for repeat sales
- Flexible to work for extended hours during the Sale / Festival period
- Record the inventory inward / outward and maintain the report of the same
- Must be updated about the various brands of the group for suggestive selling to the customers